Terms + Conditions

Liquor Licensing

Liquor Licensing Act (SA) 1997 - it is against the law to sell or supply alcohol to, or to obtain liquor on behalf of, a person under the age of 18 years.

Velvet Green Pty Ltd t/a Vinya Vella
ABN: 21103990856
South Australia Liquor Licence: 57620885

 

Shipping + Delivery Policy

We send our wines via Kaddy and where they don't have coverage wine will be sent via Australia Post. Some lucky people will have their wine delivered by me (Dylan) as I travel around visiting vineyards for work.

Wines will be dispatched from the warehouse in the Adelaide Hills on a weekly basis, and if there is any delay in shipping following an order I will write to advise. In general, this means it will take 7-10 days for delivery. 

We thank you for your patience - Vinya Vella is essentially a one man band and the wine is being dispatched outside of a capital city.  

 

Heat Policy

We take utmost care from the vineyard to the bottle and with storage, we have a policy to not dispatch any wine when temperatures will be elevated or above 35 degrees in SA for more than one day.

 

Returns Policy

In accordance with South Australian law, our returns policy is in place for wine bottles that are deemed faulty, not fit for purpose, or don't match the description. Please contact us on dylan@vinyavella.com to discuss a refund or replacement.

 

Questions about the Terms of Service should be sent to us at dylan@vinyavella.com